RealDVD FAQ

1. What is RealDVD?

RealDVD is an easy-to-use application that lets you save your DVDs - movies, TV shows, or home DVDs - to your PC digitally and legally. Best of all, you can play them from your hard drive whenever and wherever you want without the discs.

2. Can I save my DVDs to my PC's hard drive?

Yes. RealDVD lets you save a copy of your DVDs to your hard drive so you can access your movie collection quickly and easily - without the discs.

3. Can I save my DVDs to a portable hard drive?

Yes. You can save as many DVDs to a portable drive as space allows. In fact, saving your entire collection to a portable drive is a great option. Then you'll have the flexibility of watching all your movies - on any PC running your authorized copy of RealDVD.

4. Will I need DVDs or a DVD drive to play my movies?

No. Once you save your movies to your PC or portable hard drive, there's no need for DVDs or a DVD drive. Watch your movies straight from your computer. Or just connect a portable drive to your authorized PC and you're good to go - anytime, anywhere.

5. What media formats does RealDVD support?

Right now RealDVD lets you save and play Digital Video Discs (DVDs) only. It does not currently support BluRay, HD-DVD, VCD or SVCD formats.

6. Does RealDVD let me save content from my Digital Video Recorder?

No. RealDVD does not allow you to save content from your DVR or other digital media devices to your PC. RealDVD only lets you save your DVD discs to your PC's hard drive.

7. How long does it take to save a movie?

That depends on the speed of your DVD drive and the length of the movie. Typically, it can take as little as 10 minutes with a 16x DVD drive (20 min./8x, 40 min./4x and 80 min./2x).

8. Can I use my computer while I'm saving a movie?

Yes. You can use your PC normally while RealDVD saves your movie and you can watch your movie while it saves.

9. How much hard drive space do I need to save a movie?

RealDVD makes an exact physical copy of your DVD content. Since typical DVD movies range in size from 4GB to 9GB, you can expect to consume a similar amount of space on your hard drive each time you save a DVD.

10. Is it legal to save movies with RealDVD?

Yes, provided that you are the owner of the original DVD and you use your saved copy solely for your personal use.

11. Will I be able to share my movies with friends?

No. The DVDs you save with RealDVD will only play on your PC with the License Key you purchased.

12. Can I watch a movie on my TV from my laptop running RealDVD?

Yes. You can connect any PC running RealDVD to your television and watch movies as long as your version of Windows supports this activity.

13. Can I use my TV remote control with RealDVD?

No. However, this is a feature we hope to add in a future RealDVD release.

14. Can I import my home movies?

Yes. You can save your home movies to your PC with RealDVD as long as they're saved in digital video disc (DVD) format. RealDVD does not support DVD data discs that contain other video formats.

15. Does RealDVD have Parental Controls?

Yes. RealDVD has Parental Controls that let you restrict access to movies based on MPAA ratings.

16. How does the quality of the RealDVD video compare to the original DVD?

Because RealDVD makes an exact copy of your disc, the quality of the video is identical to the quality of your original DVD.

17. Can I import movies to my home network server and play them on my media center system?

No, not currently. But we do hope to add this functionality in a future release.

18. Will RealDVD work with Windows Media Center?

RealDVD will install and run on Windows Media Center PCs, but it must be run as an application (just like you would on a laptop or desktop PC). Although RealDVD doesn't currently integrate with the Media Center user interface, it will in a future release.

Have more technical questions? Visit our RealDVD Knowledgebase FAQ.

Have more technical questions?

Learn more at our
Knowledgebase FAQs

Terms of Use

Legal Notice, Disclaimer, and Terms of Use

Access to and use of this World Wide Web site ("The RealDVD Web site") is provided subject to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY AS USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Use of Material on the RealDVD Web Site

The information, artwork, text, video, audio, or pictures (collectively, "Materials") contained on the RealDVD Web site are protected by copyright laws. You may only access and use the Materials for personal or educational purposes. You may not modify or use the Materials for any other purpose without express written consent of RealNetworks Home Entertainment, Inc. Except as provided below, you may not reproduce, republish, post, transmit or distribute any Materials on the RealDVD Web site.

You may print Materials on the RealDVD Web site for personal or educational purposes only, and you must include any copyright notice originally included with the Materials in all copies.

Any computer software downloadable or otherwise available from the RealDVD Web site is licensed subject to the terms of the applicable license agreement. Any services purchased or otherwise made available from RealDVD Web site are licensed under the terms of the applicable terms of service agreement.

The Materials included on the RealDVD Web site have been compiled by RealNetworks Home Entertainment, Inc. from a variety of sources, and are subject to change without notice.

All media files on the RealDVD Web site are protected by copyright laws. You may not, under any circumstances, reproduce, record, publish, publicly exhibit, or distribute any media files made available for playback on the RealDVD Web site without RealNetworks Home Entertainment, Inc.'s express written consent. You may not link directly to any .ram file located on a RealNetworks Home Entertainment, Inc. server, and you should not attempt to "pass-off" any of RealNetworks Home Entertainment, Inc.'s content as your own work.

Sites Linked from the Real Web Site

The sites linked from the RealDVD Web site are not under RealNetworks Home Entertainment, Inc.'s control, and RealNetworks Home Entertainment, Inc. does not assume any responsibility or liability for any communications or materials available at such linked sites. RealNetworks Home Entertainment, Inc does not intend links on the RealDVD Web site to be referrals or endorsements of the linked entities; they are provided for convenience only.

Disclaimer of Warranty

The services, information or data (collectively, "Information") made available at the RealDVD Web site are provided "AS IS", without warranties of any kind. RealNetworks Home Entertainment, Inc expressly disclaims any representations and warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. RealNetworks Home Entertainment, Inc shall have absolutely no liability in connection with the services including without limitation, any liability for damage to your computer hardware, data, information, Materials and business resulting from the Information or the lack of information available on the RealDVD Web site. RealNetworks Home Entertainment, Inc shall have no liability for:

Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or delivering the Information;

Any errors, omissions, or inaccuracies in the Information regardless of how caused, or delays or interruptions in delivery of the Information; or

Any decision made or action taken or not taken in reliance upon the Information furnished hereunder.

RealNetworks Home Entertainment, Inc. makes no warranty, representation or guaranty as to the content, sequence, accuracy, timeliness or completeness of the Information or that the Information may be relied upon for any reason. RealNetworks Home Entertainment, Inc. makes no warranty, representation or guaranty that the Information will be uninterrupted or error free or that any defects can be corrected. For purposes of this section, RealNetworks Home Entertainment, Inc shall include RealNetworks Home Entertainment, Inc. and its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Limitation of Liability

Under no circumstances shall RealNetworks Home Entertainment, Inc be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Information, or from the use of the Internet generally.

For purposes of this section, RealNetworks Home Entertainment, Inc shall include RealNetworks Home Entertainment, Inc and its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Rehabilitation Act of 1973-Section 508

RealNetworks, Inc., based upon its interpretation of the Section 508 regulations applicable to audio-visual playback products, reasonably believes that its products may support the features set forth under Section 1194.21 Software Applications and Operating Systems and Section 1194.22 Web-Based Internet Information and Applications categories.

Please contact RealNetworks using the contact information below to determine which features are supported under the Section 508 regulations.

Copyright, Patent and Trademark Notices

Copyright (c) RealNetworks Home Entertainment, Inc [NOTE: WE SHOULD CHECK TO MAKE SURE THIS ENTITY IS THE COPYRIGHT AND TM HOLDER.] and/or its licensors, 2008, all rights reserved. RealNetworks Home Entertainment, Inc. and RealDVD are the trademarks or registered trademarks of RealNetworks Home Entertainment, Inc. Before using any RealNetworks Home Entertainment, Inc logo or trademark, please review RealNetworks Home Entertainment, Inc Trademark Usage Policy.

RealNetworks Home Entertainment, Inc Products and Services may incorporate or be licensed under one or more of the following patents:

6,611,813; 5,734,961; 5,793,980; 5,917,835; 6,151,634; 6,597,961; 6,663,918; 6,724,433; 6,731,600; 6,731,818; 6,735,338; 6,760,721; 6,765,964; 6,487,663; 6,671,807; 6,314,466; 6,760,378; 6,753,865; 5,583,763.

RealNetworks Home Entertainment, Inc.'s designated agent for notice of claims of copyright infringement related to the RealDVD Web Site is as follows:

Designated Agent

Robert R. Kimball

Senior Vice President, General Counsel and Corporate Secretary

Address

RealNetworks, Inc.

2601 Elliott Avenue, Suite 1000

Seattle, WA 98121

Telephone: (206) 674-2700

Email: legal@real.com

Pursuant to Title 17, United States Code, Section 512(c)(3), a notification of claimed infringement related to any of the Real Properties must be a written communication addressed to the designated agent as set forth above, and must include substantially all of the following:

A physical or electronic signature of the owner (or person authorized to act on behalf of the owner) of an exclusive right that is allegedly infringed;

Specific identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a list of each copyrighted work claimed to have been infringed; Information related to the work(s) reasonably sufficient for Real to promptly locate the work (e.g. title of work, location within the Real Properties, etc.); Information reasonably sufficient to permit Real to directly contact the complaining party, such as a complete name and address, telephone number, and an email address;

A statement that the complaining party has a good faith belief that use of the work(s) in the manner complained of is not authorized by the copyright owner, its agent, or the law; A statement requesting that Real take a specific act with respect to the alleged infringement (e.g., removal, access restricted or disabled); and a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

RealDVD is only available in the U.S.